name : Broken site support
description : Report issue with yt-dlp on a supported site
labels : [ triage, site-bug]
body :
- type : checkboxes
attributes :
label : DO NOT REMOVE OR SKIP THE ISSUE TEMPLATE
description : Fill all fields even if you think it is irrelevant for the issue
options :
- label : I understand that I will be **blocked** if I *intentionally* remove or skip any mandatory\* field
required : true
- type : checkboxes
id : checklist
attributes :
label : Checklist
description : |
Carefully read and work through this check list in order to prevent the most common mistakes and misuse of yt-dlp :
options :
- label : I'm reporting that yt-dlp is broken on a **supported** site
required : true
- label : I've verified that I have **updated yt-dlp to nightly or master** ([update instructions](https://github.com/yt-dlp/yt-dlp#update-channels))
required : true
- label : I've checked that all provided URLs are playable in a browser with the same IP and same login details
required : true
- label : I've checked that all URLs and arguments with special characters are [properly quoted or escaped](https://github.com/yt-dlp/yt-dlp/wiki/FAQ#video-url-contains-an-ampersand--and-im-getting-some-strange-output-1-2839-or-v-is-not-recognized-as-an-internal-or-external-command)
required : true
- label : I've searched [known issues](https://github.com/yt-dlp/yt-dlp/issues/3766) and the [bugtracker](https://github.com/yt-dlp/yt-dlp/issues?q=) for similar issues **including closed ones**. DO NOT post duplicates
required : true
- label : I've read the [guidelines for opening an issue](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#opening-an-issue)
required : true
- label : I've read about [sharing account credentials](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#are-you-willing-to-share-account-details-if-needed) and I'm willing to share it if required
- type : input
id : region
attributes :
label : Region
description : Enter the country/region that the site is accessible from
placeholder : India
- type : textarea
id : description
attributes :
label : Provide a description that is worded well enough to be understood
description : See [is-the-description-of-the-issue-itself-sufficient](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#is-the-description-of-the-issue-itself-sufficient)
placeholder : Provide any additional information, any suggested solutions, and as much context and examples as possible
validations :
required : true
- type : checkboxes
id : verbose
attributes :
label : Provide verbose output that clearly demonstrates the problem
options :
- label : Run **your** yt-dlp command with **-vU** flag added (`yt-dlp -vU <your command line>`)
required : true
- label : "If using API, add `'verbose': True` to `YoutubeDL` params instead"
required : false
- label : Copy the WHOLE output (starting with `[debug] Command-line config`) and insert it below
required : true
- type : textarea
id : log
attributes :
label : Complete Verbose Output
description : |
It should start like this :
placeholder : |
[debug] Command-line config : [ '-vU' , 'https://www.youtube.com/watch?v=BaW_jenozKc' ]
[debug] Encodings : locale cp65001, fs utf-8, pref cp65001, out utf-8, error utf-8, screen utf-8
[ debug] yt-dlp version nightly@... from yt-dlp/yt-dlp-nightly-builds [1a176d874] (win_exe)
[ debug] Python 3.10.11 (CPython AMD64 64bit) - Windows-10-10.0.20348-SP0 (OpenSSL 1.1.1t 7 Feb 2023)
[debug] exe versions : ffmpeg 7.0.2 (setts), ffprobe 7.0.2
[debug] Optional libraries : Cryptodome-3.21.0, brotli-1.1.0, certifi-2024.08.30, curl_cffi-0.5.10, mutagen-1.47.0, requests-2.32.3, sqlite3-3.40.1, urllib3-2.2.3, websockets-13.1
[debug] Proxy map : {}
[debug] Request Handlers : urllib, requests, websockets, curl_cffi
[ debug] Loaded 1838 extractors
[debug] Fetching release info : https://api.github.com/repos/yt-dlp/yt-dlp/releases/latest
Latest version : nightly@... from yt-dlp/yt-dlp-nightly-builds
yt-dlp is up to date (nightly@... from yt-dlp/yt-dlp-nightly-builds)
[youtube] Extracting URL : https://www.youtube.com/watch?v=BaW_jenozKc
<more lines>
render : shell
validations :
required : true
- type : markdown
attributes :
value : |
> [!CAUTION]
> ### GitHub is experiencing a high volume of malicious spam comments.
> ### If you receive any replies asking you download a file, do NOT follow the download links!
>
> Note that this issue may be temporarily locked as an anti-spam measure after it is opened.