diff --git a/faq.html b/faq.html index 95b307861..00ea712a9 100644 --- a/faq.html +++ b/faq.html @@ -26,11 +26,18 @@
-First, that is not a question. Second, when reporting this type of issue please make sure you're using the latest version, and mention the version you're using in the bug report. You should also copy the command line you're using to call the program, and the program output so I can see how it fails and have an example of a specific video that's giving you problems.
+Please report the problem in the issuetracker. Your bug report should include: -
The preferred method to report bugs is to write me an e-mail. You can find my address in the contact information page at rg03.wordpress.com. Together with this, you should check if there's a similar recent issue reported in the issue tracker. If you decide to open a new issue or post a comment in an existing issue, mention that in the e-mail as well. Writing me by e-mail lets me answer you directly and I have your contact information, so I can get back to you for more information or ask you to test a solution for your problem.
+youtube-dl -t "http://www.youtube.com/watch?v=uHlDtZ6Oc3s&feature=channel_video_title"
youtube-dl --version
. If you have made any changes, please provide it. In many cases, simply updating (with youtube-dl --update
) fixes the problem.python --version
. We support Python 2.5+, and most parts are known to work with Python 2.4. Python 3 support is planned.