Please note this is a **free and open-source** project. You can obtain [Enterprise support](https://nextcloud.com/support/) if you run Nextcloud Server in a mission critical environment.
Please note this is a **free and open-source** project. Most people take on their own time to help you, so please, be patient.
You can obtain [Enterprise support](https://nextcloud.com/support/) if you run Nextcloud Server in a mission critical environment.
- type:checkboxes
id:before-posting
attributes:
label:"⚠️ Before submitting, please verify the following: ⚠️"
label:"⚠️ This issue respects the following points: ⚠️"
description:All conditions are **required**. Your issue can be closed if these are checked incorrectly.
options:
- label:This is a **bug**, not a question or a configuration issue.
- label:This is a **bug**, not a question or a configuration/webserver/proxy issue.
required:true
- label:This issue is **not** already reported on Github (I've searched it).
- label:This issue is **not** already reported on Github _(I've searched it)_.
required:true
- label:Nextcloud Server **is** up to date. See [Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) for supported versions.
required:true
- label:I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)
- label:I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/).
required:true
- type:textarea
id:bug-description
attributes:
label:Bug description
description:Provide a description of the bug you're experiencing.
description:|
Provide a description of the bug you're experiencing.
Don't just expect someone will guess what your specific problem is and provide full details.
validations:
required:true
- type:textarea
id:reproduce
attributes:
label:Steps to reproduce
description:Describe the steps to reproduce the bug.
description:|
Describe the steps to reproduce the bug.
The better your description is _(go 'here', click 'there'...)_ the fastest you'll get an _(accurate)_ answer.
value:|
1.
2.
3.
...
validations:
required:true
- type:textarea
id:expected-behavior
attributes:
label:Expected behavior
description:Describe what you expected to happen.
description:Describe what you expected to happen instead.
validations:
required:true
- type:dropdown
@ -53,8 +57,8 @@ body:
attributes:
label:Installation method
description:|
Select installation method you used.
Describe the method in the "Additional info" section if you chose "other".
Select installation method you've used.
_Describe the method in the "Additional info" section if you chose "Other"._
options:
- "Manual installation"
- "Official Docker image"
@ -71,7 +75,7 @@ body:
label:Operating system
description:|
Select operating system where Nextcloud Server is installed.
Describe in the "Additional info" section if you chose "Other".
_Describe in the "Additional info" section if you chose "Other"._
options:
- "Debian/Ubuntu"
- "RHEL/CentOS"
@ -84,7 +88,7 @@ body:
label:PHP engine version
description:|
Select PHP engine version serving Nextcloud Server.
Describe in the "Additional info" section if you chose "Other".
_Describe in the "Additional info" section if you chose "Other"._
options:
- "PHP 7.3"
- "PHP 7.4"
@ -99,7 +103,7 @@ body:
label:Web server
description:|
Select Webserver serving Nextcloud Server.
Describe in the "Additional info" section if you chose "Other".
_Describe in the "Additional info" section if you chose "Other"._
options:
- "Apache (supported)"
- "Nginx"
@ -113,7 +117,7 @@ body:
label:Database engine version
description:|
Select Database engine serving Nextcloud Server.
Describe in the "Additional info" section if you chose "Other".
_Describe in the "Additional info" section if you chose "Other"._
options:
- "MySQL"
- "MariaDB"
@ -139,8 +143,7 @@ body:
id:encryption
attributes:
label:Are you using the Nextcloud Server Encryption module?
description:|
Select if encryption is Enabled on your Nextcloud Server.
description:Select if encryption is Enabled on your Nextcloud Server.
options:
- "Encryption is Enabled"
- "Encryption is Disabled"
@ -149,17 +152,15 @@ body:
- type:checkboxes
id:users
attributes:
label:Are you using an external user-backend?
label:What user-backends are you using?
description:|
Select all user-backends Enabled on your Nextcloud Server.
Describe in the "Additional info" section if you chose "Other".
Select **all** user-backends Enabled on your Nextcloud Server.
_Describe in the "Additional info" section if you chose "Other"._
options:
- label:"Default internal user-backend"
- label:"Default user-backend _(database)_"
- label:"LDAP/ Active Directory"
- label:"SSO - SAML"
- label:"Other"
validations:
required:true
- type:textarea
id:configs
attributes:
@ -172,7 +173,7 @@ body:
php occ config:list system
./occ config:list system
```
> NOTE:This will be automatically formatted into code.
> NOTE:This will be automatically formatted into code for better readability.
render:shell
validations:
required:true
@ -188,7 +189,7 @@ body:
php occ app:list
./occ app:list
```
> NOTE:This will be automatically formatted into code.
> NOTE:This will be automatically formatted into code for better readability.
render:shell
validations:
required:true
@ -200,9 +201,9 @@ body:
Provide Nextcloud Signing status.
First, login as Admin user into your Nextcloud, then access this URL: