diff --git a/content/client-server-api/modules/end_to_end_encryption.md b/content/client-server-api/modules/end_to_end_encryption.md
index 2c9863e4..ce8e6344 100644
--- a/content/client-server-api/modules/end_to_end_encryption.md
+++ b/content/client-server-api/modules/end_to_end_encryption.md
@@ -602,24 +602,27 @@ package naming convention.
 At any point the interactive verification can go wrong. The following describes
 what to do when an error happens:
 
--   Alice or Bob can cancel the verification at any time. An
-    [`m.key.verification.cancel`](#mkeyverificationcancel) message must be sent to signify the
-    cancellation.
--   The verification can time out. Clients should time out a verification that
-    does not complete within 10 minutes. Additionally, clients should expire a
-    `transaction_id` which goes unused for 10 minutes after having last
-    sent/received it. The client should inform the user that the verification
-    timed out, and send an appropriate `m.key.verification.cancel` message to
-    the other device.
--   When the same device attempts to initiate multiple verification attempts,
-    the recipient should cancel all attempts with that device.
--   When a device receives an unknown `transaction_id`, it should send an
-    appropriate `m.key.verification.cancel` message to the other device
-    indicating as such. This does not apply for inbound
-    `m.key.verification.request` or `m.key.verification.cancel` messages.
--   If the device receives a message out of sequence or that it was not
-    expecting, it should notify the other device with an appropriate
-    `m.key.verification.cancel` message.
+- Alice or Bob can cancel the verification at any time. An
+  [`m.key.verification.cancel`](#mkeyverificationcancel) message must be sent to
+  signify the cancellation.
+- The verification can time out. Clients should time out a verification that
+  does not complete within 10 minutes. Additionally, clients should expire a
+  `transaction_id` which goes unused for 10 minutes after having last
+  sent/received it. The client should inform the user that the verification
+  timed out, and send an appropriate
+  [`m.key.verification.cancel`](#mkeyverificationcancel) message to the other
+  device.
+- When the same device attempts to initiate multiple verification attempts,
+  the recipient should cancel all attempts with that device.
+- When a device receives an unknown `transaction_id`, it should send an
+  appropriate [`m.key.verification.cancel`](#mkeyverificationcancel) message to
+  the other device indicating as such. This does not apply for inbound
+  [`m.key.verification.request`](#mkeyverificationrequest),
+  [`m.key.verification.start`](#mkeyverificationstart), or
+  [`m.key.verification.cancel`](#mkeyverificationcancel) messages.
+- If the device receives a message out of sequence or that it was not expecting,
+  it should notify the other device with an appropriate
+  [`m.key.verification.cancel`](#mkeyverificationcancel) message.
 
 ##### Short Authentication String (SAS) verification