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# Reporting that decryption keys are withheld
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When an encrypted message is sent in a room, the megolm key might not be
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sent to all devices present in the room. Sometimes this may be inadvertent (for
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example, if the sending device is not aware of some devices that have joined),
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but some times, this may be purposeful. For example, the sender may have
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blacklisted certain devices or users, or may be choosing to not send the megolm
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key to devices that they have not verified yet.
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Currently, when this happens, there is no feedback given to the affected
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devices; devices that have not received keys do not know why they did not
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receive the key, and so cannot inform the user as to whether it is expected
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that the message cannot be decrypted. To address this, senders can send a
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message to devices indicating that they purposely did not send a megolm
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key.
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A similar issue happens with keyshare requests; devices are not informed when
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other devices decide not to send back keys, and so do not know whether to
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expect to receive a key in response to the request.
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## Proposal
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Devices that purposely do not send megolm keys to a device may instead send an
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`m.room_key.withheld` event as a to-device message to the device to indicate
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that it should not expect to receive keys for the message. This message may
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also be sent in reply to a `m.room_key_request`. The `m.room.no_key` event has
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the properties:
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- `room_id`: Required if `code` is not `m.no_olm`. The ID of the room that the
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session belongs to.
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- `algorithm`: Required. The encryption algorithm that the key is for.
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- `session_id`: Required if `code` is not `m.no_olm`. The ID of the session.
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- `sender_key`: Required. The key of the session creator.
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- `code`: Required. A machine-readable code for why the key was not sent.
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Possible values are:
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- `m.blacklisted`: the user/device was blacklisted
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- `m.unverified`: the user/devices is unverified
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- `m.unauthorised`: the user/device is not allowed have the key. For
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example, this would usually be sent in response to a key request if the
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user was not in the room when the message was sent
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- `m.unavailable`: sent in reply to a key request if the device that the key
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is requested from does not have the requested key
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- `m.no_olm`: an olm session could not be established. This may happen, for
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example, if the sender was unable to obtain a one-time key from the
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recipient.
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- `reason`: A human-readable reason for why the key was not sent. The
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receiving client should only use this string if it does not understand the
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`code`.
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An `m.room_key.withheld` event should only be sent once per session; the
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recipient of the event should assume that the event applies to all messages in
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that session. If a sender unblocks a recipient, it may re-use the existing
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session for which the recipient was previously informed that it was blocked, in
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which case, the recipient of the `m.room_key.withheld` message should assume
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that the event applies to all messages in the session prior to the index of the
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first key that it has received for that session.
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A `code` of `m.no_olm` is used to indicate that the sender is unable to
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establish an olm session with the recipient. When this happens, multiple
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sessions will be affected. In order to avoid filling the recipient's device
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mailbox, the sender should only send one `m.room_key.withheld` message with no
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`room_id` nor `session_id` set. In response to receiving this message, the
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recipient may start an olm session with the sender, and send an `m.dummy`
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message to notify the sender of the new olm session. The recipient may assume
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that this `m.room_key.withheld` message applies to all encrypted room messages
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sent before it receives the message.
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## Potential issues
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This does not handle all possible reasons why a device may not have received
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megolm keys.
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## Security considerations
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A user might not want to notify another user of the reason why it was not sent
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the keys. Sending `m.room_key.withheld` is optional.
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## Unstable prefix
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While in development, clients will send events of type
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`org.matrix.room_key.withheld`.
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