diff --git a/docs/docsite/rst/win_guide/windows_winrm.rst b/docs/docsite/rst/win_guide/windows_winrm.rst index 6a1ffec4302..fef54ce8446 100644 --- a/docs/docsite/rst/win_guide/windows_winrm.rst +++ b/docs/docsite/rst/win_guide/windows_winrm.rst @@ -483,6 +483,8 @@ Kerberos is reliant on a properly-configured environment to work. To troubleshoot Kerberos issues, ensure that: * The hostname set for the Windows host is the FQDN and not an IP address. + * If you connect using an IP address you will get the error message `Server not found in Kerberos database`. + * To determine if you are connecting using an IP address or an FQDN run your playbook (or call the ``win_ping`` module) using the `-vvv` flag. * The forward and reverse DNS lookups are working properly in the domain. To test this, ping the windows host by name and then use the ip address returned